Free Postage, Exchange & Returns

Free Postage
FREE shipping for single order above RM 150
Standard Rate: 
West Malaysia -  RM 7
Standard Rate: 
Sabah/Sarawak - RM 12

Free Exchange/Returns*
If you are not satisfied with the item(s) that you purchased, you can choose to return the item(s) back to us to be exchanged into store credits of the same value that you purchased the item(s).

Store credits can be used to purchase any items on our website and not to be converted to cash.

*Terms and conditions :

1. Item must be returned within 5 working days
2. Item must be in original condition with the original packaging
3. Buyer is responsible to bear the delivery cost of returning the item(s)
4. Valid one time only, for each order
5. Not valid for pre-order items

For full details on our return policy, please visit
https://heartsandkisses.co/pages/refund-policy

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