1. Order online through our website
2. Order offline by sending us photo(s) of the item(s) to our FB / IG / WhatsApp / WeChat
Contact info are available at the bottom section of our website :)
Ready Stock - Usually delivered within 1-3 working days
Pre-Order - Usually delivered within 7-15 working days
We offer fashion items that are hand-picked from thousands of available options and it is our commitment and passion to bring you the latest fashion trend so that you will never go out of style.
Our website is running on SSL(Secure Socket Layer) encryption, a standard security technology which protects sensitive information such as username and password.
We also offer secured payment options such as PayPal(major credit cards accepted), Online Fund Transfer and Cash Deposit.
We accept Visa, MasterCard via iPay88 payment option.
American Express is also accepted via PayPal payment option.
West Malaysia - Purchase above RM 90Sabah/Sarawak - Purchase above RM 120
SINGAPOREFlat Rate - RM 30 / SGD 10
Orders are usually processed on the same day if payment is made before 12PM and for payments after that, it will be processed on the next working day.
Tracking ID will be provided as soon as we have shipped out your parcel.
Ready Stock items are usually delivered 1-3 working days.
Pre-Order items are usually delivered within 7-15 working days.
Yes, it is possible to arrange for a Pre-Order.
If you see something that you'd like to purchase but it is out of stock, please contact us via FB, IG or Whatsapp :)
Yes, we do accept exchange with the following conditions:
1. Request must be within 3 days upon receiving item
2. Item must be in original packaging
3. Return shipping to be paid by buyer
4. Only Ready Stock items are valid for exchanges
5. Each order number is only eligible for one shipment of exchange
To ensure our items are free from defect, we take the responsibility to inspect every items before shipping it out from our warehouse.
Please contact us via the channels below:
1. Facebook - fb.com/heartsandkissess
2. Instagram - @heartsandkisses.co
3. Whatsapp - +6011 5625 0299
4. WeChat - heartsandkisses
5. Email - email@example.com