Yes, we do accept exchange with the following conditions:
1. Item must be returned within 5 working days
2. Item must be in original condition with the original packaging
3. Buyer is responsible to bear the delivery cost of returning the item(s)
4. Valid one time only, for each order
5. Not valid for 'pre-order' and 'sale' items
6. Eligibility for exchange is at the sole discretion of Hearts & Kisses
To ensure our items are free from defect, we take the responsibility to do quality check for each item before shipping it out from our warehouse.
